How do I contact you?

In the app, open Profile → Support and create a new request. Give it a short subject and tell us what happened. Your conversation stays there, so you can come back to it later.

Where will I find your reply?

Open Support in your profile. An unread marker appears when we've replied. Open the conversation to read it and send another message.

What should I include?

Tell us which screen you were on and what you were trying to do. If you saw an error, include its wording and roughly when it happened. Please don't send passwords or card details.

I paid, but my subscription isn't showing

Open the subscription screen and restore purchases using the store account you paid with. If the subscription still doesn't appear, write to us through Support.

I can't sign in

Use the password reset option on the sign-in screen. If you're still stuck or no longer have access to that email address, contact us by email. We'll need to verify the account before changing access.

How do I delete my account?

Use Profile → Delete account, or the deletion page linked here. Deleting an owner's account also deletes the company and its data. Cancel any store subscription separately if you no longer need it.